daikcell 5 KVA COPPER 50V-300V Mainline Heavy Duty Voltage Stabilizer For Home 4000W – 20 Amps Load for Single Phase

Product details
Shipping and Returns
🔁 Return, Refund, Upgrade & Warranty Policy
Last updated: July 9, 2025
We at Daikcell India are committed to ensuring a reliable post-purchase experience for our customers. This document outlines the complete policy on returns, refunds, replacements, upgrades, and warranty, including real-world usage scenarios and our official terms.
📦 RETURNS & REFUNDS:
✅ Return Eligibility:
You can return a product within 30 days from the date of delivery if:
-
The product is unused and in original packaging
-
All accessories, manuals, and documentation are intact
-
A valid invoice or proof of purchase is provided
🚫 Not Eligible for Return:
-
Products that are used, mishandled, or damaged by the customer
-
Items with missing parts or serial number tampering
-
Discounted or promotional items — these are non-refundable
-
Refunds are not applicable once a product is used or installed
💰 Refund Timeline:
-
Refunds are processed within 7 working days after the returned item is inspected and approved
-
Amount will be refunded to the original payment method
-
Return shipping charges are the responsibility of the customer unless the item is defective or damaged upon delivery
❌ ORDER CANCELLATION POLICY
-
Orders can be cancelled within 24 hours of placement
-
Cancellation is not possible once the item is packed or shipped
-
Refunds for cancelled orders are processed within 7–10 business days
🛡️ WARRANTY POLICY (1 + 4 YEARS)
All Daikcell Automatic Voltage Stabilizers are backed by:
-
1-Year Replacement Warranty
-
4-Year Extended Service Warranty
(Total: 5 Years, when registered within 7 days of delivery)
🔒 Warranty Activation:
-
You must register your warranty within 7 days of delivery
-
If not registered, only the 1-Year Replacement Warranty is applicable
📌 Warranty Terms & Conditions
Daikcell India warrants to the original domestic purchaser that the Automatic Voltage Stabilizer is free of defects in workmanship and materials for 1 year of replacement + 4 years of extended service from the date of purchase.
➤ Covered Under Warranty:
-
Manufacturing defects only
➤ Not Covered:
-
Physical or accidental damage
-
Water damage
-
Electrical surges or improper installations
-
Unauthorized modifications or repairs
-
Overload damage (see examples below)
➤ Liability:
-
Daikcell is not liable for incidental or consequential damages or loss
➤ Unauthorized Handling:
-
Warranty is void if the stabilizer has been opened, repaired, or tampered with by unauthorized personnel
⚡ Overload Scenarios – Examples:
-
Example 1: Using a 5 KVA stabilizer to operate two air conditioners exceeds capacity and may lead to failure. Use a 10 KVA instead.
-
Example 2: Operating a 2 HP or higher motor over 200+ feet distance on a 5 KVA stabilizer may result in failure. Use 10 KVA.
-
Example 3: Running two ACs on an 8 KVA stabilizer may also cause overload. A 10 KVA stabilizer is recommended.
⚠️ Additional Clause:
-
No refunds will be processed for products purchased at discounted or promotional prices.
🔁 REPLACEMENT POLICY:
🟢 One Time Replacement:
-
At 0% - Free replacement provided
-
Note: Pickup & Drop arranged at no extra cost
🟡 Second Time Replacement:
-
Within Replacement Warranty:
-
No Cost on the Product
-
Customer must pay for one-way Courier Charges, which depends on the Location & Weight of the Product.
-
🔁 After Warranty Peroid:
-
If the product has already been replaced once:
-
Customer bears full both-way Courier Charges
-
Along with the Repair Cost, which depend on the product conditions.
-
Note: 2nd Replacement Onwards, both side Courier Chages will be from the Customer side only.
🔄 UPGRADE POLICY:
Want to switch to a higher model? We offer flexible product upgrades.
🔹 Eligibility:
-
Product must be functional and undamaged
-
Must fall under upgrade period (see table)
💸 Upgrade Charges:
Time Since Purchase | Upgrade Fee (on new product) |
---|---|
Within 3 months | 10% of new product price |
3–6 months | 20% of new product price |
After 6 months | Upgrade not available |
Example: Upgrading from a ₹10,000 model to a ₹15,000 model:
-
Within 3 months:
-
Price difference = ₹5,000
-
Upgrade Fee = ₹1000 (10% of previous model)
-
Total = ₹6,000 + One-side Courier Charges
-
-
Between 3–6 months:
-
Upgrade Fee = ₹2,000 (20%)
-
Total = ₹7,000 + One-side Courier Charges
-
📦 Upgrade Process:
-
WhatsApp us at +91-89540 21654 with:
-
Order ID
-
Current model and desired model
-
Purchase date
-
-
We will calculate your upgrade amount
-
After payment:
-
We'll arrange pickup
-
Your upgraded model will be shipped in 6–7 working days post pickup
-
📞 SUPPORT & SERVICE CONTACT
For any support regarding returns, replacements, or upgrades, contact us:
WhatsApp: +91-89540 21654
Email: support@daikcell.in
Please provide:
- Fill-Up the Complaint Form: Click Here
-
Order ID
-
Product model
-
Issue details with photos/videos
-
🚚 SHIPPING POLICY
-
Dispatch Time: 1–2 working days
-
Delivery Timeline: 3–5 working days (depending on location)
-
Shipping charges calculated at checkout
-
Hello! I live in South 24 Parganas, West Bengal (Pin: 743329). Is this item deliverable and serviceable in my area? Will a representative come to my home if I need any after-sales service? If so, what would the cost be?
https://daikcell.in/product/daikcell-5-kva-copper-50v-300v-mainline-heavy-duty-voltage-stabilizer-for-home-4000w-single-phase/?gad_source=1&gclid=CjwKCAjwwLO_BhB2EiwAx2e-3x3p9q0k0qZbIP4KNEx2Nb4nBI2X9xmki9_FmpnVV3RdVobxd2CbDBoCzwgQAvD_BwE -
What about the input working range?
Vhibhav
Daikcell stabilizer is doing a fantastic job. Smooth operation, affordable, and their customer service is one of the best I’ve come across.
kushi
Really impressed with the performance. Keeps my fridge safe even during heavy voltage drops. Great product and great support!
Ruksana
Value for money product. Installation was easy and Daikcell support made sure all my doubts were cleared in one call.
Kapil
I’ve been using it for a few months and it’s rock solid. Excellent protection and a very reasonable price tag.
Ridhima
Brilliant design and reliable performance. Daikcell gives premium service at a budget price. Highly recommend it!
Tarun
Works silently and efficiently. It’s compact and powerful. Plus, their after-sales support is genuinely helpful.
Aayush
ou can trust Daikcell with your appliances. Best investment I made this year. Their support team is also very professional.
Akshay kanduri
No issues even during voltage spikes. Affordable yet high-performing. And their service staff is polite and knowledgeable.